CONCIERGE SERVICES

Travel arrangement:

Transportation requirement *advance reservations are advised*
Flight ticket booking, confirmation, online check-in, and seat/meal selection.
Train ticket booking, confirmation, and seat selection.
Onward hotel confirmation.

Tour Activities:

Selection of activities inside and outside the city of Bandung may be arranged through our Concierge. *advance reservations required*

Courier Services:

Our concierge is pleased to assist in handling package delivery through your preferred choice of courier agency. Feel free to approach our concierge team for further information.

Wake-Up Call:

Please contact our Guest Services by dialing ‘0’ for any wake-up call arrangement.

Restaurant Reservation:

Book your seats in advance in any of our dining outlets through the Guest Services button ‘0’. For other restaurant recommendations, please visit our Concierge or Guest Relations team.

Luggage Assistance:

Please contact Guest Services for any luggage assistance. Long term luggage facility is available subject to terms and conditions.

Others

Tickets to special events
Customized travel itinerary
VIP services

*Please contact our Concierge for further details*